Returns & Exchanges
At GPI Supplies, we stand by the quality of our professional-grade electronics and offer a 30-day return window for items in their original packaging. We aim to ensure your technical operations remain seamless with a straightforward and efficient exchange process.
Initiate Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare Hardware
Securely pack the electronic components in their original anti-static bags and protective casing to prevent damage during transit.
Ship Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you retain the tracking receipt.
Inspection & Refund
Our technicians will perform a diagnostic check upon arrival, after which your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing